Shipping policy

At Wellvia, we take utmost care to ensure your gummies are packed securely and delivered to you safely and in excellent condition.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In case of any unexpected delay in processing your order, we will keep you informed.

2. Shipping Locations

  • We currently ship across India.

  • International shipping may be introduced in the future. Details will be updated on our website when available.

3. Shipping Charges

  • Standard shipping charges, if applicable, will be calculated and displayed at checkout.

  • We may offer free shipping during promotional periods or on selected order values.

4. Estimated Delivery Time

  • Once dispatched, orders are typically delivered within 7–10 business days, depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email or SMS.

  • Please allow up to 24 hours for tracking information to become active.

6. Packaging

  • All Wellvia gummies are packed securely to help protect the products during transit.

  • We take appropriate care to ensure your order reaches you safely and in good condition.

7. Delivery Delays

  • While we strive to deliver all orders within the estimated timeframe, Wellvia is not responsible for delays caused by courier partners or circumstances beyond our control.

  • If your order is significantly delayed, please contact our support team for assistance.

8. Incorrect Address

  • Please ensure that your shipping and contact details are accurate at checkout.

  • Wellvia will not be responsible for non-delivery or delays caused by incorrect or incomplete address details provided by the customer.

9. Damaged or Incorrect Products

  • Please inspect your order immediately upon delivery.

  • If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and clear photographs/videos of the package and product so that we can review the issue and assist you.

10. Contact Us

For any shipping-related queries, please contact us at:

Email: marketing@shopwellvia.in